MegaRush Privacy Policy

We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how MegaRush Casino collects, uses, stores and safeguards your information when you visit our website, create an account, or use any of our services. MegaRush Casino is operated by ML Entertainment Casino Limited and ML Entertainment Gaming Limited, both licensed and regulated by the Malta Gaming Authority under licence number MGA/CRP/591/2018. By registering with us or using our platform, you agree to the practices described below.

Information We Collect

When you complete MegaRush registration, we ask you to provide certain personal details so that we can verify your identity, comply with our licensing obligations, and keep your account secure. We collect the following categories of information:

• We gather identification details such as your full name, date of birth, address, email and phone number when you register.
• We collect financial information, including payment card details or e-wallet data, whenever you make a MegaRush deposit or request a MegaRush withdrawal.
• We record verification documents, such as proof of identity and proof of address, to meet anti-money laundering requirements.
• We log technical data, including your IP address, device type, browser, and operating system, each time you complete MegaRush casino login or MegaRush casino sign in.
• We track your gameplay activity, such as which MegaRush slots or MegaRush live casino titles you play, your wagers, and your session duration, to improve our services and enforce responsible gambling controls.
• We keep records of your communications with our support team, including live chat transcripts and emails.

How We Use Your Information

We use the data we collect for several legitimate purposes connected with operating MegaRush Casino. We rely on this information to open and manage your account, process transactions, verify your identity, prevent fraud, and comply with our regulatory obligations under Maltese law. We also use your data to personalise your experience, including tailoring promotions, sending you relevant offers if you have opted into marketing communications, and inviting eligible players to our Mega Club loyalty programme. Where you access our platform through the MegaRush app or MegaRush casino app, we may also process data related to your device to ensure the mobile experience functions correctly, even though our platform is fully browser-based and requires no separate installation.

Legal Basis for Processing

We process your personal data on the basis of contractual necessity, to provide the services you request; legal obligation, to satisfy our licensing and anti-money laundering duties; legitimate interest, to keep our platform secure and improve our offering; and, where applicable, your consent, particularly for marketing communications, which you may withdraw at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognise you when you return to MegaRush Casino, remember your preferences, and analyse how our website is used. Cookies also help us keep your session active between visits, so that MegaRush login and subsequent MegaRush casino login attempts are smoother. You can control or disable cookies through your browser settings, though doing so may affect certain features of our site.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties in the following circumstances:

• We share data with payment processors and banking partners to complete your MegaRush deposit and MegaRush withdrawal requests.
• We disclose information to identity verification providers to confirm your age and identity as required by our licence.
• We provide gameplay data to our software and live dealer providers, including those powering our slots and live casino titles, so that games function correctly and fairly.
• We may share data with regulatory bodies, law enforcement agencies, or our alternative dispute resolution provider, CasinoReviews.com, where legally required or where a complaint has been raised.
• We may share limited data with marketing partners if you have given consent to receive promotional communications.

We require all third parties who process data on our behalf to maintain appropriate confidentiality and security standards consistent with this Privacy Policy.

Data Security

We take the security of your personal data seriously. We use industry-standard encryption, secure servers, and access controls to protect the information you provide when you register, log in, or complete a transaction. Customer funds are held separately from company operating funds, in line with our licensing conditions, although we cannot provide an absolute guarantee of repayment in the unlikely event of insolvency. While we take extensive precautions, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security of data transmitted to our site.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterwards as required by Maltese gaming regulations and anti-money laundering legislation. Where you close your account, we may still retain certain records, including transaction history and verification documents, to meet our legal obligations. Complaints and related records are typically kept for a period sufficient to address disputes relating to incidents within the preceding twelve months, consistent with our complaints-handling procedure.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. These may include the right to access your data, request correction of inaccurate information, request deletion where legally permissible, object to certain processing, and withdraw consent for marketing communications at any time. To exercise any of these rights, or if you wish to review the information we hold on your account, you can contact our support team, and we will respond within a reasonable timeframe.

Children's Privacy

We do not knowingly collect personal data from anyone under the age of 18, or the higher minimum age required by local law. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the associated account.

International Data Transfers

As MegaRush Casino serves players across several markets, including Canada, Finland, Iceland, India, Ireland, Japan, Malta and New Zealand, your data may be processed outside your country of residence. Where we transfer data internationally, we take steps to ensure appropriate safeguards are in place in line with applicable data protection law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of MegaRush Casino, including further MegaRush login sessions, after any changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us at support@megarush.com. Mega Club members with account-specific enquiries can reach us at accounts@megarush.com. You may also contact our alternative dispute resolution provider, CasinoReviews.com, if you feel your concern has not been adequately resolved through our internal process.